Terms and Conditions

Terms and Conditions of Beyond Swim 

1.    Introduction: 
These are the terms and conditions applicable to all who have purchased a Beyond Swim pass.  

‘Beyond Swim’ is operated by Triathlon England – one of the three home nations of the British Triathlon Federation (“BTF”), a company registered in England and Wales, registration number 02995438, whose registered postal address is PO Box 25, Loughborough, LE11 3WX.

Any references to “we”, “us” or “our” shall be taken as references to BTF. Any references to “you” or “your” shall be taken as references to any applicant for Beyond Swim pass.

The Terms and Conditions of Use of the Beyond Swim pass holder website as found at https://www.beyondswim.org/terms-and-conditions/. (the “Site”) shall apply to the Site and your use of it.

2.    Beyond Swim pass holder Period: 
The Beyond Swim pass is valid from the date that you receive confirmation of your Beyond Swim pass in accordance with paragraph 4 below and shall operate until the last day of the same month in the year after you purchased or renewed your Beyond Swim pass (the “Beyond Swim pass holder Period”).

 3.    Beyond Swim pass entitles you to the following benefits: 

  • An email confirmation confirming your Beyond Swim pass
  • A Beyond Swim welcome postcard (posted)
  • A Beyond Swim hat (posted)
  • A Beyond Swim HUUB offer flyer with swim pass offers (posted)
  • Access to the account area of the Site during the Beyond Swim pass Period (My Account) 
  • 20% discount at most Beyond Swim venues off the venue PAYG price

4.    Beyond Swim Pass Application Process: 
It may take up to 0-5 days from receipt of your completed Beyond Swim Pass application for it to be processed. We will email you to confirm receipt of your completed application for Beyond Swim Pass. Your physical Beyond Swim Pass pack will be posted to you within 10 working days from the date of your email receipt. It is your responsibility to notify us using the contact details at the end of these Terms if you do not receive your Beyond Swim Pass Pack.

5.   Non-UK Resident Beyond Swim pass holders:
Any Beyond Swim Pass holder who is a non-UK resident or who at any point during the Beyond Swim pass holder Period becomes a non-UK resident should be aware of the following: 

We will need a UK address where we can send all Beyond Swim materials to and any other communications relating to these terms.

6.   Refunds: 
Should you change your mind about joining after you have submitted your application for Beyond Swim pass, a full refund will only be available if you notify us of your wish to cancel your Beyond Swim pass in writing to the email address or postal address at the end of these Terms and return any and all Beyond Swim pass materials (including your Beyond Swim pass pack, swim hat and HUUB offer) by post, at your own cost, to Beyond Swim’s postal address, within fourteen days of your Beyond Swim Pass confirmation email. No refunds will be issued after this time.  Please note that if you begin to utilise your Beyond Swim pass, for example by using your Beyond Swim check in at a venue or your Beyond Swim 20% venue discount or accessing any materials within your Beyond Swim pass holder area (My Account), your right to cancel your Beyond Swim pass and receive a refund of your Beyond Swim pass fee shall immediately cease.
        
No refunds or extensions will be given if you are unable to use any part of your Beyond Swim pass at any stage during the Beyond Swim pass period including any result of any suspension or early termination of your Beyond Swim pass pursuant to these Terms.

7.   Beyond Swim digital pass

Your Beyond Swim digital pass will remain the property of Beyond Swim at all times.

Beyond Swim digital pass and all benefits of Beyond Swim pass are non-transferable and can only be used by the named pass holder.

You must ensure that you keep your Beyond Swim pass holder details, including your username and password for the site, secure and you should not disclose them to anyone, as you will be responsible for all activities which occur under your username and password. It is your responsibility to notify us immediately of any unauthorised use of your username or password or any other breach of security as soon as you become aware of it.

8.   Beyond Swim pass renewals: 
We will endeavour to contact you at least one month before your Beyond Swim pass is due for renewal, detailing the expiry date of your current Beyond Swim pass and any further actions you may need to take in order to renew your Beyond Swim pass. It is your responsibility to keep your email address updated within your My Account area.

9.  Insurance: 
Your Beyond Swim pass does not provide any kind of insurance cover. You may want to take out your own cover for sport associated risks. 

10. Termination: 

We reserve the right, in our sole discretion, to

(i) Refuse Beyond Swim pass; and/or 
(ii) Suspend Beyond Swim pass; and/or 
(iii) Terminate Beyond Swim pass. 

in the following circumstances if

a)    You breach these Terms or any other requirements set out on the site in any manner and at any time;
b)   You fail to meet, or at any point during the Beyond Swim pass period cease to meet, the required criteria for Beyond Swim pass (as set out on the site);
c)    In the reasonable opinion of Beyond Swim or British Triathlon, you misuse your Beyond Swim pass in any manner.

In all such cases we will have no liability to refund you or pay any other compensation to you in connection therewith. In the event of a suspension, Beyond Swim may decide in its discretion to lift such suspension when it considers it is appropriate to do so.

In the event that we terminate or suspend your Beyond Swim pass:

a)  Your access to My Account will be suspended or terminated as appropriate. Beyond Swim may, in its sole discretion, permit you access to certain parts of My Account after such termination or suspension for a period as it considers fit. In the event that any Beyond Swim pass suspension is lifted, full access will resume;
b) You should immediately cease use of your Beyond Swim digital pass and associated discounts. 

c)  You should immediately cease to hold yourself out as being a Beyond Swim pass holder and to exploit any of the benefits of Beyond Swim pass.

11. Privacy: 
Your personal information will be used in accordance with our privacy policy and the contact/privacy options you select when submitting your application for Beyond Swim pass.

12. General: 
These Terms and all aspects of the Beyond Swim pass are governed by and will be construed in accordance with the laws England. Any disputes arising under or in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts.

13.  Contact information

Please contact us as follows:

Email: hello@beyondswim.org 
Postal Address: Beyond Swim pass, British Triathlon, PO Box 25, Loughborough, LE11 3WX
Telephone: +44 (0) 1509 226 153