Terms and Conditions of Beyond Swim
These are the terms and conditions applicable to all who have purchased a Beyond Swim pass subscription.
‘Beyond Swim’ is operated by Triathlon England – one of the three home nations of the British Triathlon Federation (“BTF”), a company registered in England and Wales, registration number 02995438, whose registered postal address is PO Box 25, Loughborough, LE11 3WX.
Any references to “we”, “us” or “our” shall be taken as references to BTF. Any references to “you” or “your” shall be taken as references to any applicant for Beyond Swim pass.
The Terms and Conditions of Use of the Beyond Swim pass holder website as found at https://www.beyondswim.org/terms-and-conditions/. (the “Site”) shall apply to the Site and your use of it.
2. Beyond Swim pass holder Subscription Period:
The Beyond Swim pass is valid from the date that you receive confirmation of your Beyond Swim pass in accordance with paragraph 4 below and shall operate annually in line with the date of your confirmation email. If you chose to cancel your Beyond Swim pass subscription your pass will remain valid until your next renewal date.
3. Beyond Swim pass entitles you to the following benefits:
- An email confirmation confirming your Beyond Swim pass
- A Beyond Swim welcome postcard (posted)
- A Beyond Swim hat (posted)
- A Beyond Swim HUUB offer flyer with swim pass offers (posted)
- Access to the account area of the Site during the Beyond Swim pass Period (My Account)
- 20% discount at most Beyond Swim venues off the venue pay-as-you-go price
You will receive a new swim pass pack every year, following your renewal date, so long as you do not cancel your subscription. The contents of this pack are subject to change in subsequent years.
4. Beyond Swim Pass Application Process:
It may take up to
0-5 days from receipt of your completed Beyond Swim Pass application for it to be processed. We will email you to confirm receipt of your completed application for Beyond Swim Pass Subscription. Your physical Beyond Swim Pass pack will be posted to you within 10 working days from the date of your email receipt. It is your responsibility to notify us using the contact details at the end of these Terms if you do not receive your Beyond Swim Pass Pack.
5. Non-UK Resident Beyond Swim pass holders:
Any Beyond Swim Pass holder who is a non-UK resident or who at any point during the Beyond Swim pass holder Period becomes a non-UK resident should be aware of the following:
We will need a UK address where we can send all Beyond Swim materials to and any other communications relating to these terms.
Should you change your mind about your Beyond Swim subscription after you have submitted your application for Beyond Swim pass, a full refund will only be available if you notify us of your wish to cancel your Beyond Swim pass in writing to the email address or postal address at the end of these Terms and return any and all Beyond Swim pass materials (including your Beyond Swim pass pack, swim hat and HUUB offer) by post, at your own cost, to Beyond Swim’s postal address, within fourteen days of your Beyond Swim Pass confirmation email. No refunds will be issued after this time. Please note that if you begin to utilise your Beyond Swim pass, for example by using your Beyond Swim check in at a venue or your Beyond Swim 20% venue discount or accessing any materials within your Beyond Swim pass holder area (My Account), your right to cancel your Beyond Swim pass and receive a refund of your Beyond Swim pass fee shall immediately cease.
Please note that refunds will not be issued if you cancel using the button on your dashboard, as this only cancels further renewals, and in this case your pass remains valid for the remainder of the Swim pass holder Subscription Period
No refunds or extensions will be given if you are unable to use any part of your Beyond Swim pass at any stage during the Beyond Swim pass period including any result of any suspension or early termination of your Beyond Swim pass pursuant to these Terms.
7. Beyond Swim digital pass
Your Beyond Swim digital pass will remain the property of Beyond Swim at all times.
Beyond Swim digital pass and all benefits of Beyond Swim pass are non-transferable and can only be used by the named pass holder.
You must ensure that you keep your Beyond Swim pass holder details, including your username and password for the site, secure and you should not disclose them to anyone, as you will be responsible for all activities which occur under your username and password. It is your responsibility to notify us immediately of any unauthorised use of your username or password or any other breach of security as soon as you become aware of it.
8. Beyond Swim pass subscription renewals:
Your Beyond Swim Pass subscription will renew on the same date as your original purchase date. We will endeavour to contact you at least one month before your Beyond Swim pass is due for renewal, detailing the renewal date of your current Beyond Swim pass. If you wish to cancel your subscription, you must do so before the renewal date to avoid being charged for the next year. It is your responsibility to keep your email address updated within your My Account area.
You can cancel your subscription renewal at any time via your dasboard, or in writing to the email address or postal address at the end of these Terms
Your Beyond Swim pass does not provide any kind of insurance cover. You may want to take out your own cover for sport associated risks.
We reserve the right, in our sole discretion, to
(i) Refuse Beyond Swim pass; and/or
(ii) Suspend Beyond Swim pass; and/or
(iii) Terminate Beyond Swim pass.
in the following circumstances if
a) You breach these Terms or any other requirements set out on the site in any manner and at any time;
b) You fail to meet, or at any point during the Beyond Swim pass period cease to meet, the required criteria for Beyond Swim pass (as set out on the site);
c) In the reasonable opinion of Beyond Swim or British Triathlon, you misuse your Beyond Swim pass in any manner.
In all such cases we will have no liability to refund you or pay any other compensation to you in connection therewith. In the event of a suspension, Beyond Swim may decide in its discretion to lift such suspension when it considers it is appropriate to do so.
In the event that we terminate or suspend your Beyond Swim pass:
a) Your access to My Account will be suspended or terminated as appropriate. Beyond Swim may, in its sole discretion, permit you access to certain parts of My Account after such termination or suspension for a period as it considers fit. In the event that any Beyond Swim pass suspension is lifted, full access will resume;
b) You should immediately cease use of your Beyond Swim digital pass and associated discounts.
c) You should immediately cease to hold yourself out as being a Beyond Swim pass holder and to exploit any of the benefits of Beyond Swim pass.
These Terms and all aspects of the Beyond Swim pass are governed by and will be construed in accordance with the laws England. Any disputes arising under or in connection with these terms and conditions shall be subject to the non-exclusive jurisdiction of the English courts.
13. Contact information
Please contact us as follows:
Postal Address: Beyond Swim pass, British Triathlon, PO Box 25, Loughborough, LE11 3WX
Telephone: +44 (0) 1509 226 153